Day 3 of our Lessons from Disney World tour takes us to Hollywood Studios.
Here are the three lessons from Hollywood Studios;
- Give your customer a clear, exact path to get what they want.
- If your customer's experience will be enhanced by the experience you have created, don't give them a shortcut.
- If it is your responsibility, you need to take responsibility.
Listen to the episode to find out where the lessons come from and how you can apply it to your business.