Scott Barlow returns to ask me three questions.
Scott Barlow joins me to talk about using your own unique strengths to find success.
Mike Brennan returns to ask me three questions.
Mike Brennan talks about creating something every day.
I sent down to talk with Park Ranger Shelton Johnson.
We may have broken LinkedIn. Mike Simmons joins me to talk about it.
Here are some lessons and observations from Podcast Movement in Orlando.
David Hancock returns to ask me 3 questions.
David Hancock joins the Jody Maberry Show to talk about the power of attending live events.
Don't get too comfortable. It is time to be a misfit.
Lee Cockerell, Dan Cockerell, and Jeff Noel join me on this episode of the Jody Maberry Show to answer questions from a listener.
Paul Klein asks me 3 questions on this episode of The Jody Maberry Show.
Paul Klein joins me to talk about pricing.
Dan Cockerell joins me to talk about how to give 5 star service.
Braveity is the brief moment when you have made the decision to act brave. It only takes a moment but has a tremendous impact.
In 30 seconds, you can share how much you appreciate someone.
With only a quick video, audio message, email or text, you can have a powerful impact on someone's day while also building a relationship.
In this episode, I share 3 personal examples of short videos of appreciation and how you can apply this method right away.
Jeff Noel joins me on this episode of The Jody Maberry Show to ask me three questions.
Here are the questions Jeff asks:
Why did you drive a day and a half round-trip to go to Glacier National Park?
Jeff Noel asked me to meet him at Glacier National Park. It was an offer I couldn't refuse. In total, I spent more than 30 hours on the road driving to meet Jeff. Time is the most valuable gift you can give to someone. Especially if it is not easy time to give.
What's our most impossible dream?
At the moment, I don't have an impossible dream. But just a few years ago, I would have thought what I get to do now is impossible. So I know the impossible can happen, I just haven't set my sites on one big dream.
What do you love about being a parent?
The long term project of watching all the work you put in help kids develop into humans.
Jeff Noel even snuck in an extra fourth question. You will have to listen to the episode to find out what it is, though.
If you enjoy hearing Jeff on this episode, check out his new podcast If Disney Ran Your Life.
This episode of The Jody Maberry Show was inspired by a recent iTunes review of the podcast.
Part of the review states, "Jody is a bit like the Garrison Keillor of business podcasting..."
Reading that reminds me of the time I met Garrison Keillor in Seattle.
After one of his live events, I had the chance to get some books signed by Garrison. He took the time to admire my tie. He told me I married the prettiest girl in the San Juan Islands. He made an effort to make us feel special, even though we were there to see him.
You can take the time to do the same for people around you. Call it service. Call it going the extra inch. I call it a Beau Geste, or a beautiful gesture.
All it takes is one beautiful gesture to have an impact.
Aaron Walker joins the Jody Maberry Show to talk about working with a Mentor
Here are the 5 Things I remind myself every day.
"Do your best and forgive yourself" is a quote from Admiral Payne.
And it is included in one of the questions I answer this week.
Mike Simmons, from the Catalyst Sale Podcast, asks me three questions;
Who is your favorite Marvel character and why?
What are the 3 key themes you have noticed through all of your experience?
What does "Do your best and forgive yourself" mean to you?
For 2019, I am playing by new rules.
Here are the new rules for 2019;
One Thing at a Time
On this episode of the Jody Maberry Show, I examine how it only takes 5 minutes to create magic for customers.
Jeff Noel has preached how you don't have to go the extra mile to Wow a customer. All you have to do is go the extra inch. Do that one little thing you don't have to do.
During a visit to LensCrafters, someone went the extra inch and it absolutely delighted me. And it made me realize all it takes is five minutes to do something special for a customer.
One inch in five minutes and you can create a situation where a customer tells other people about you.
To go deeper into the subject, I talk with Dan Cockerell - former Vice President of the Magic Kingdom, Phil Gaines - former Director of South Carolina State Parks, and Lee Cockerell - former executive vice president of Walt Disney World.