Dan Cockerell joins me to talk about how to give 5 star service.
Braveity is the brief moment when you have made the decision to act brave. It only takes a moment but has a tremendous impact.
In 30 seconds, you can share how much you appreciate someone.
With only a quick video, audio message, email or text, you can have a powerful impact on someone's day while also building a relationship.
In this episode, I share 3 personal examples of short videos of appreciation and how you can apply this method right away.
Jeff Noel joins me on this episode of The Jody Maberry Show to ask me three questions.
Here are the questions Jeff asks:
Why did you drive a day and a half round-trip to go to Glacier National Park?
Jeff Noel asked me to meet him at Glacier National Park. It was an offer I couldn't refuse. In total, I spent more than 30 hours on the road driving to meet Jeff. Time is the most valuable gift you can give to someone. Especially if it is not easy time to give.
What's our most impossible dream?
At the moment, I don't have an impossible dream. But just a few years ago, I would have thought what I get to do now is impossible. So I know the impossible can happen, I just haven't set my sites on one big dream.
What do you love about being a parent?
The long term project of watching all the work you put in help kids develop into humans.
Jeff Noel even snuck in an extra fourth question. You will have to listen to the episode to find out what it is, though.
If you enjoy hearing Jeff on this episode, check out his new podcast If Disney Ran Your Life.
This episode of The Jody Maberry Show was inspired by a recent iTunes review of the podcast.
Part of the review states, "Jody is a bit like the Garrison Keillor of business podcasting..."
Reading that reminds me of the time I met Garrison Keillor in Seattle.
After one of his live events, I had the chance to get some books signed by Garrison. He took the time to admire my tie. He told me I married the prettiest girl in the San Juan Islands. He made an effort to make us feel special, even though we were there to see him.
You can take the time to do the same for people around you. Call it service. Call it going the extra inch. I call it a Beau Geste, or a beautiful gesture.
All it takes is one beautiful gesture to have an impact.
Aaron Walker joins the Jody Maberry Show to talk about working with a Mentor
Here are the 5 Things I remind myself every day.
"Do your best and forgive yourself" is a quote from Admiral Payne.
And it is included in one of the questions I answer this week.
Mike Simmons, from the Catalyst Sale Podcast, asks me three questions;
Who is your favorite Marvel character and why?
What are the 3 key themes you have noticed through all of your experience?
What does "Do your best and forgive yourself" mean to you?