"You're either going to invest in your people to grow your people or you're going to pay later."
Key Moments
04:37 Establishing the Center of Excellence for Learning and Development at Disney.
07:30 Investing in workforce development program
11:16 "Corporate focus on people boosts business impact."
15:04 Shifting conversation from wages to long-term opportunities for employees.
16:04 Transitioning from Disney to starting own business.
21:20 Invest in employees for future success; aligning with business goals.
23:50 Innovative measures and community involvement for social impact.
28:35 Individuals creating and contributing to inspiring stories.
30:08 Find me at Donlon Insights on social media.
Connect with Chris
Donlon Insights website
Chris Trout on LinkedIn
Learn About Disney Aspire
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In 2018 Disney launched groundbreaking educational program, Disney Aspire. One of the individuals that spearheaded the project is Chris Trout, founder of Donlon Insights and former vice president of learning and development at Disney. He joins for a conversation about his unique journey from leading business operations at Disney to creating the award-winning Aspire program.
We also discussed how businesses can harness their existing workforce's potential and the importance of prioritizing "return on people." Chris offers a wealth of insights on adapting to a changing job landscape and investing in employee development.
Some of the takeaways from our conversation include:
This episode is packed with invaluable insights for any business professional looking to improve their approach to workforce development and employee engagement. Make sure to listen to episode 324 for the full conversation with Chris Trout and explore how you can design a more human-centric workplace and check out his company, Donlon Insights.
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Bob and Rick Allen return to flip the script and asked me some thought-provoking questions. Their questions get me to look back on my career path and some memorable podcast moments. We also talk about the importance of diverse life experiences and how they shape our professional journeys.
Here's a sneak peek:
The Power of Diverse Experiences: I shared how my eclectic background, from being a financial analyst to a park ranger, has given me unique perspectives and opened doors I never could have imagined.
Humor and Hiccups: From my dog barking into the microphone to the time I wasn't recording an intense interview about being kidnapped in Africa, every episode has its own unexpected moments.
Lesson in Authenticity: An insightful tale of a podcast gone wrong illustrates the importance of authenticity in public speaking and interviews.
Make sure to listen to the full expisode if you are curious and want to learn more about these stories. Thank you for being a part of this journey with me. Let's keep exploring the value of experience and exposure together!
"Here, you're allowed to show your passion on your sleeve. When you go in an interview, if you grew up watching Snow White and that made an impression on you, you can say that and it matters."
Connect with Bob and Rick
https://zennovationnetwork.com/
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Joining me are two very distinguished guests, Rick Allen and Bob Allen. After significant careers with Disneyland and Walt Disney World operations, they bring a treasure trove of fascinating stories. Above all is their message that the magic of Disney isn’t just in the rides but in the relentless attention to detail and a deeply ingrained culture of excellence.
There are a number of ways that Disney has intentionally set themselves up as a pillar of excellence. Much in thanks to their commitment to things ranging from attention to detail to the culture of mentorship and leadership.
In this episode, Bob and Rick share about:
Make sure to take a listen for more on why details matter and other disney stories. By the end you will understand the relentless pursuit, mentorship, and the meticulous attention to detail that makes Disney such a magical experience for everyone.
"If you're a podcaster and you're not curious, you're probably not going to do well."
Key Moments
03:32 Balancing authority and influence
08:48 Curiosity, Understanding, and Respect
12:59 Keeping Audiences Engaged
16:26 Writing a Book
Connect with James Warda and Theron Skees
Order the Book - How Does Disney Do That?
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How to Be a Great Interviewer
The tables have been turned as I welcome back James Warda and Theron Skees, the minds behind "How Does Disney Do That?" This time, they ask me some insightful questions about interviewing skills and podcasting. We hit on a few hot topics during our conversation:
We also discussed the perseverance needed to write a book. Kudos to James & Theron for their dedication over 3 years. Between their book, "How Does Disney Do That?", and our conversation you will learn ways you can implement Disney’s strategies to create unforgettable experiences for your customers.
Make sure to listen to episode 321 for more tips on how to be a great interviewer and some behind-the-scenes stories from my experiences in podcasting. enhancing your interviewing skills, storytelling, or simply curious about the magic behind captivating conversations, this episode is a must-listen!
" I felt a childlike wonder and when feel that it connects us. And in this world, especially now, we need to be more connected."
Key Moments
02:01 The Impact of Storytelling in Themed Entertainment
08:31 Building Experiences with Guest Feedback
12:52 Escapism and The Life of an Imagineer
20:19 Creating Transformative and Immersive Environments
26:39 The Essence of Shared Experiences
29:25 The Power of Storytelling and Experiential Marketing
Connect with James Warda and Theron Skees
Order the Book - How Does Disney Do That?
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How Does Disney Do That?
It is always a pleasure meeting people that can give more insights into the secrets behind those jaw-dropping Disney experiences we all know and love. That is why I couldn't be more appreciative for the conversation with Theron Skees, a former Imagineer, and James Warda, an emotional storyteller and author. They teamed up to co-author a fascinating new book, "How Does Disney Do That," which dives deep into the stories and feelings that connect us to Disney moments.
Here are three key takeaways from our conversation that are sure to pique your interest:
This is such a wonderful conversation about storytelling, connection, and making guests feel truly special. Take a listen to episode 320, "How Does Disney Do That?", if you are ready to be transported to the magic of Disney. Make sure to use the code DISNEYSHIPFREE when you check out after ordering the book at the following link: https://rivershorepress.com/store/how-does-disney-do-that . Along with the book, you'll get a free bookmark.
"Find lessons in everything. Even when you're down for the count for 8 weeks, it's alright. Figure out what you learned during that time and write it down."
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Eight Things I Learned Taking Eight Weeks Off
As you may or may not know, I had to take an 8-week break recently due to a medical issue. During this time, I learned quite a few important lessons that I'd love to share with you. During this episode I share eight things I learned taking eight weeks off and why I believe these lessons can benefit everyone.
A sneak peek into the 8 lessons I share:
1. Prioritize What Matters
2. Cherish Those Who Reach Out
3. Stay Productive in Different Ways
4. Adapt to a Fast-Moving World
5. Systems Can Save You
6. It's Okay to Share
7. It's Also Okay to Keep It Private
8. Find Lessons Everywhere
In every situation, even difficult ones, there's something to be learned. Take the time to reflect and write them down. Every experience, good or bad, can teach you something and contribute to your personal and professional growth. When you document those lessons, they can become powerful stories and insights later for you and those around you.
To hear more on each of these lessons, make sure to listen to Episode 319 of the Jody Maberry Show. Thank you for your support and understanding during my time off. I'm looking forward to getting back to our regular schedule and continuing to share more stories and lessons with you all.
"The very act of just having a schedule and having a bucket that you have to fill with something, that forces you to be creative."
Key Moments
02:13 Collaboration between podcasters and ghostwriters in publishing.
06:02 Kent's show "The Daily Writer" offers lessons on writing skills.
07:24 Turn podcast into book by repurposing existing podcast content.
12:17 Book outlines are a framework essential for content creation.
14:45 Two book options:
Option 1: Big Kahuna book - multiple chapters per section.
Option 2: Bits and pieces book - short chapters for challenges.
20:01 Quickly gather feedback from ideal readers, create a 21-day challenge based on their problems, review similar books, and seek feedback on the outline.
21:09 Get feedback from potential readers for book outline. Don't overthink it.
24:52 Short, focused episodes make editing easier later.
29:53 Promote book through podcast.
33:19 Crafting a book takes time and work, but can be done by yourself or with professional help.
36:29 Scrivener aids writers in organizing and refining content for books, making the process more manageable.
38:15 Recognize the value of creating short books, multiple drafts, and use Scrivener for writing.
Resources
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Use a Podcast to Write a Book
Kent Sanders is a a writer and professor that helps artists and writers fulfill their creative calling. Recently we combined our talents and collaborated on a webinar to teach others how to use podcasts for book writing. During this episode we talk about this method of creating a book outline and using it as a blueprint for podcast episodes. This episodes can then be transformed into the written work you always dreamed of.
Key takeaways from our conversation:
This episode is a must listen for aspiring writers and podcasters looking for more ways to share their message. One of the reasons Kent and I did this webinar was to see what people thought of this idea. So let me know what you think. Was this a good idea? Or do if you don't think this is good, let me know. If you think it is great, let me know. That'll help out as we look at more ways to create books and podcasts.
"That's probably one of the things that really has helped me as I meet people. Being in that moment, asking really pointed personal questions to make people feel valued, to learn something new, and be curious."
Key Moments
01:21 Ending the 'Come Rain or Shine' Podcast
04:11 Life Advice from Lee Cockerell
06:04 Magical Vacation Planner Conference
12:57 Podcasting Growth from Duo to Solo to Live Audience
21:14 The Next Professional Chapter
23:16 Impact of International Education
25:02 Navigating Career Transitions
28:26 The Power of Networking; Focusing on Client needs, Not our Credentials.
32:12 Adapting Business Strategies in Times of Crisis
36:46 Impact of Practicing Asking Intentional Questions
39:21 Reflecting on Collaborations on the Podcast and Beyond
47:02 Sign Up for Dan's Newsletter to Stay in touch
Sign Up for the Article of the Week aka Article of the Month
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A Tribute to the Come Rain or Shine Podcast
After five and a half years of laughter, lessons, and leadership insights, it became time to bid farewell to "Come Rain or Shine" with Dan Cockerell. It's only fitting to highlight some of the unforgettable moments and amusing anecdotes. This final episode reflects on some of our favorite memories, from some silly moments to key business lessons. Really none of it would have been possible without understanding the importance of consistency in business, the role of adaptability, and the impact of strong personal relationships.
Adaptability has been a consistent theme throughout our time podcasting together. Dan's approach, especially during the challenges brought on by COVID-19, exemplifies the power of responsiveness to unforeseen circumstances. Launching a daily podcast "Lemons to Lemonade" and conducting a Mastermind call for three months to offer guidance during tough times are prime examples. Hearing him navigate these changes in real time showcased the the value of being flexible and open to change. It’s the key to ensuring longevity and relevance in any industry.
Dan shares six key lessons learned from running Cockrell Consulting, highlighting that genuine connections often result in personal value and referrals. These are great reminders for business professionals striving for sustainable growth and a trusted network. By prioritizing value creation and relationship-building, you can create a solid advantage in the competitive business landscape.
While working on the podcast Dan and I had a number of moments that reminded us of the importance of engagement and effective communication. The more Dan dove into solo episodes, he found that interviewing podcast guests help refine his conversational skills. For leaders and entrepreneurs alike, the ability to ask the right questions and actively listen is incredibly valuable. It helps lead toward meaningful discussions while and nurturing collaborative partnerships.
Make sure to listen to Dan and I reflect on our time recording "Come Rain or Shine" podcast. Stay connected to Dan by signing up for his monthly newsletter. Past episodes are still available so keep listening. I bet you discover something new each time.
Here's to the future skies we'll navigate, come rain or shine!
"People make huge big deals of celebrities, but they very seldom give praise to the something that's way more important than celebrity, which is a great father or a great mother."
Key Moments
02:13 The Impact of Parenthood on Empowering Children
04:44 Value of Handwritten Memories
08:18 Celebrating Unnoticed Heroes: Parents
11:15 Character is Remembered More than Achievements
15:35 Balancing Career on the Road and Family
17:21 Writing About Family Stories in Maria's Scarf
Connect with Zoro
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Making Parenthood a Priority
As we do on this show, when we have a guest, they come back the very next week to ask me 3 questions. Zoro the Drummer is kind enough to return for a great conversation around making parenthood a priority. His questions highlight the importance we both place on prioritizing family, making sacrifices to be present for children, and the role fatherhood has played in our lives, both personally and professionally.
Our last conversation showcases how Zoro skillfully balances his passion for music with his dedication to parenting. Commitment to family doesn't hold you back. We have both found it important to make every moment count. For him, it's chose red-eye flights just to tuck his kids into bed. I shared my own experience flying back from a conference across the country to be there for my son's birthday. It's the moments we show up for that our kids remember, not the conferences we speak at. Presence is the best gift we can offer.
Maria's Scarf, Zoro's memoir, is a great example of the profound impact his mother, had on him, and how this influenced his book. His relationship with his mom sets the rhythm for his outlook on fatherhood and life. He shares how his mother's encouraging spirit lived on at her funeral, which was attended by those touched by her kindness. From pharmacists to grocery clerks. True legacies are made of love and the positive influence we have in our daily interactions.
Zoro the Drummer's commitment to handwritten notes to his kids echoes the daily letters I write to my own. Writing letters to my kids every day has become a way I am able to express love, capture moments, and craft a legacy no matter where I am. These notes have become my own manuscripts, documenting life through storytelling and letter-writing. Much like I love park preservation, these letters have a way of preserving an emotional legacy my children, by capturing growth moments and familial bonds.
This conversation was such a great way to show how our day-to-day interactions and the way we treat others leaves a lasting impact, especially on our family. Make sure to listen to the full episode and remember to honor the relationships that shape our world.
“I had a friend who believed in me, and I didn't have the heart to let him down."
Key Moments
02:23 Persuing Lifelong Passion
08:25 Using Personal History in Writing
11:09 Writing a Memoir
17:45 Perception and Memories
21:51 Finding Purpose By Overcoming Challenges
26:32 The Power of Emotional Connection
29:22 Empowering Youth Through Storytelling
36:15 Power of Friendship and Community Support
39:23 Vision and Perception
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The Impact of Long Term Friendship
Few navigate the rhythm of life with as much heart and soul as Zoro the Drummer. During our conversation Zoro takes us through a collection of lessons directly from his mother and the his life, captured meticulously in diaries and a variety of mementos. These are the building blocks of his memoir, "Maria's Scarf". His book highlights the impact of enduring friendships, such as his with music icon Lenny Kravitz, the ways their lives intertwine, and how it lead to success and dreams realized. The book aims to inspire youngsters just as athlete stories inspired a young Zoro.
Zoro the Drummer has an impressive collection of memorabilia including report cards, band program programs, and ticket stubs. His commitment to preserving his history offers us a unique window into the life of a musician and the tangible milestones of his career. He celebrates his vision, perception, and unwavering optimism, which he says were instilled by his mother. Those are what he credits for his growth, his faith, and his successes in life.
Despite being turned down by publishers over 100 times, Zoro the Drummer’s perseverance paid off when his memoir was finally accepted with a major publisher. He sees this delay as divine design - time for him to craft his writing skills, preparing him for the book's success. The book is a blend of heartwarming, heartbreaking, hilarious, and hopeful. As Zoro says, stories can fuel hope - a sentiment that he hopes readers will share worldwide.
Zoro the Drummer's story is not only about his ascent from challenging beginnings but also underlines the power of persistence, the significance of relationships, and the indelible impact of a supportive community. His memoir is a testament to the human spirit's capacity to dream and to triumph.
"We often do know what the problem is. It's acknowledging it and taking action on it that really matters."
02:10 Desire to learn with trustworthy, motivated group.
7:45 Power of Mastermind Groups
09:53 Self-motivation and accountability: take action or release.
11:24 Choose intentional actions to achieve desired lifestyle.
16:38 Importance of being over doing in leadership.
19:06 Powerful message resonates deeply, bringing positive impact.
24:14 Seek improvement, take action to find happiness.
26:22 Experiences matter more than years of service.
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Joining me are two special guests that recently soaked in the sun and wisdom at the latest Creating Magic Mastermind in Orlando, Florida. I always say each event is better than the last, and this time was no exception. Katie Currens and Tim Dyck are going to help unpack the event and the impact it has had on them. This Mastermind is one where the word "be" became a powerful mantra given by, Lee Cockrell, advocating for presence and authenticity in our everyday encounters.
Katie returns for her third mastermind experience, and admittedly echoes my sentiment that this may have been the best one yet. And after years of attempting to come, Tim Dyck shares his eagerness to learn from a group of so many uniquely motivated individuals. We explore how Lee emphasized the need for personal responsibility and what it truly means to "be" in business and life.
Some of our key takeaways:
The mastermind isn't just an event; it's a journey. This episode offers more than just a glimpse into a mastermind; it invites you into a circle of professionals passionate about deliberate living and authentic being. For anyone looking to tap into a network of motivation and actionable advice, consider this your call to action to join the next Creating Magic Mastermind this fall. As we were reminded during the most recent event, it's not just the years of service, but rather the experiences we create for others and ourselves that carve out a life well-lived.
Ready to dive into the magic yourself? Stay tuned for registration details for our fall mastermind event. Spots will fill quickly, so keep an eye on your inbox for the opportunity to be part of this life-changing experience.
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Preparing for the Spotlight
Liz Wilcox returns for another conversation. This time we flip the script and she gets to ask me three questions. We talk about preparing how to prepare for the spotlight when you face big moments and unexpected attention. Highlights from our conversation include:
Make sure to listen to the full episode for more on how to ground yourself to stay true to your purpose and intention. Also check out Liz's website and sign up for her email list for a wealth of free resources on email marketing.
“I found that the more I step into myself the more successful I become, and the safer people feel around me.”
Key Moments
03:26 Aligning passions with knowledge for greater impact
10:13 Prioritizing low cost to serve majority population.
12:45 Challenges with blogging and why email lists are crucial.
17:59 Strive for self-acceptance and authenticity as a guide to success.
20:12 Surround yourself by a community that affirms and empowers your uniqueness.
27:33 Membership sign up at lizwilcox.com includes a free offer.
Connect with Liz Wilcox
Website: lizwilcox.com
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Shifting from a successful RV travel blog to establishing a thriving membership site doesn’t happen by chance. For Liz Wilcox it came down to leaning into her authentic self with a desire to help others on a topic she knows well; email marketing.
Liz is a great example of someone that has made an impact by leveraging her unique strength. She realized her potential in email marketing despite being known as a sarcastic RV blogger. Embracing her education background and passion for helping people, she pivoted to start a successful email marketing membership site, serving thousands while staying true her authentic self.
One of the ways she started to help others was by building a community. By offering a $9 per month membership, she was able to focus on making a large impact for a large number of people, echoing Costco's model. This approach made email marketing templates and tools accessible to many entrepreneurs. In turn by creating a supportive community she is bringing in consistent revenue.
Authenticity breeds comfort. By being her authentic self she has allowed others to feel safe and comfortable in her community. She encourages them to embrace their unique selves. Promoting psychological safety and creating a sense of community has been a key to her membership's success.
Make sure to listen to our full conversation for more about email marketing. And make sure to visit lizwilcox.com for a free welcome sequence, newsletter samples, and 52 subject lines to kickstart your email marketing journey
“It’s my blind spots. And I've been around long enough to know they're there. And so that's where my curiosity is helping fill in the gaps."
Key Moments
00:53 From Entrepreneurship to corporate
03:42 Moving to Sydney in 2024
08:33 Confidence, vulnerability, and teamwork lead to success.
11:15 Navigating new cultural environments.
14:51 Mission-Driven organizations
16:39 Investing in others’ dreams brings personal fulfillment.
Dealing with What You Don't Know
Recently Dan Cockerell announced a significant career shift. After spending five and a half years traveling and teaching worldwide, he has embraced the opportunity in Australia to return to a leadership role. Throughout his entrepreneurial journey, Dan and his wife Valerie have used their knowledge and experience to inspire and teach others. However, life led them to unexpected paths and opportunities, prompting them embark on a new adventure. During our conversation we discuss some of the challenges that have come with navigating unknown territory in a new job.
One of the things Dan is great at is his willingness to admit that there are things he doesn't know. Even better is his commitment to seeking guidance and insight. He emphasizes the significance of acknowledging one's blind spots and humbly reaching out to industry experts for advice. Through humility and curiosity you can foster a continuous learning mindset, which is critical for leaders.
As he transitions to the education industry, Dan understands the importance of cultivating a mission-driven focus in a for-profit organization. There is a delicate balance between delivering educational impact while ensuring the organization's financial sustainability. This is something felt by entrepreneurs and leaders in various sectors. There is often a unique dance between mission, profitability, and the need to make impactful decisions that benefit all stakeholders.
Something I often share is the power of meaningful connections and networking. That starts by seeking guidance and insight from your own team. Dan has often seen success when leaders advocate for a collaborative decision-making process that helps leverage the expertise and insights of the collective team. Successful organizations utilize collaboration and collective wisdom to guide strategic decisions.
As Dan prepares for his move to Australia, he recognizes the importance of understanding cultural nuances and interpersonal dynamics in a new work environment. Lean into genuine curiosity about a culture and having an eagerness to adapt to new terminologies. Change is not always easy, but approach it with a growth mindset and openness to embracing unfamiliar experiences.
Dan's journey serves as a testament to the power of connection, adaptability, and continuous learning. Take a listen to this episode for more about embracing a new adventure, seeking new opportunities, and approaching life with curiosity and authenticity.
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“If all of us could live with more of a sense of adventure and curiosity, we would find our stories fascinating and filled with surprises that are always enriching."
Key Moments
00:58 Nostalgia nourishes, stories connect.
05:46 Face problems, embrace change, and envision new possibilities.
06:40 Embracing uncertainty leads to unexpected and exciting changes.
10:00 Richard's book "Story Intelligence”
Connect with Richard Stone
Order the Book Story Intelligence: Master Story, Master Life
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The Impact of Stories
Richard Stone, recent guest and author of "Story Intelligence," returns to the show to ask me three thought-provoking questions. His questions lead us to a conversation about the influence of personal stories. It is always amazing how recalling stories can lead to powerful moments of self-reflection and connection. This shows the significance of sharing experiences and the impact it has on resilience and growth.
The first power of stories is their ability to transport us to different places and times. As I reminisce about my childhood I recall a fond memory of the movie "The Outlaw Josey Wales." The geographical setting of the movie really hit me and my family history in Missouri. Movies and shows are perfect examples of the emotional connection and nostalgic impact of storytelling. Just ask young Jody why he was so set on setting up a tape recorder to capture movie dialogues.
Instrumental reminiscence is the act of remembering challenging times and learning from them. A poignant memory for me was my father's battle with cancer. As I think about that time, I’ve discovered that while there was a perception of stoicism and bravery, it masked my father’s underlying vulnerability and fear. Realizing this helps shape my approach to openness and communication with my own children. This experience showcases the significant influence of personal challenges on parenting and resilience.
Envisioning new possibilities begins with a willingness to embrace the excitement of the unknown. There is something to be said about purposefully navigating through life with an adventurous spirit. My own journey from the heart of Illinois to the west coast is a reminder of the power envisioning new horizons can have on our personal and professional transformation. Richard points out that an openness to change and unwavering curiosity ignites a passion for embracing life's uncertainties. That is what will lead us to unexpected career shifts and enriching experiences.
Our personal stories have the power to uplift, inspire, and connect. While it may not feel easy, finding a willingness to share vulnerable moments helps remind others of the power of storytelling. It’s one of the best ways to foster empathy and resilience. Make sure to listen to this episode for a vulnerable conversation on the impact of stories.
“Money alone is not enough compensation for investing our time and energy. There has to be a sense of meaning, purpose, and accomplishment that go along with that, And that's it it lays right in the lap of in the life you love."
Key Moments
06:16 Printed books are like business cards. Use wisely.
10:21 Inspiration of Dan and Joanne's loving marriage.
24:14 48 days to change life.
25:59 Rural upbringing instilled values.
35:55 Turning inconvenience into opportunity for bonding.
42:13 Finding fulfilling work goes beyond just money.
51:43 Reevaluate choices as world changes; embrace fresh perspective.
01:07:24 The importance of small gestures in maintaining a strong marriage.
01:11:19 Innovation and creativity propel progress in technology.
01:14:01 Dan Miller's teachings create a lasting legacy.
Books and Resources by Dan Miller
Order the Book 48 Days to the Work and Life You Love
Visit the Website: https://www.48days.com/
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
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48 Lessons Celebrating Dan Miller
Dan Miller is a successful entrepreneur and author who has dedicated his career to helping others find meaningful and fulfilling work. He is the creator of 48Days.com, a website filled with resources and ideas for those seeking to start their own businesses. In this special episode, I am celebrating Dan Miller by sharing 48 lessons from him. That’s a number that’s significant to his brand. After receiving the news of Dan’s cancer diagnosis, I knew when he saw and heard that I was doing 48 lessons celebrating Dan Miller, it would make him smile. So, I did 48 just to make Dan Miller smile.
Dan's significant achievements came after the age of 53. That’s a great reminder that success knows no age limit. Embrace the non-linear process of life stages and keep pursuing your dreams with perseverance and determination.
Dan's principle of "pay to cut to the front of the line" emphasizes the value of investing time and money into building personal relationships. Authentic connections are the backbone of success. Prioritize nurturing genuine relationships for long-term growth and opportunities.
Dan's fearless approach to uncertainty and potential failure highlights the importance of seizing opportunities with innovation and creativity. Embrace change, take calculated risks, and keep innovating to carve out your unique place in the marketplace. In the spirit of celebration and continued growth, let’s aim to embody the lessons from Dan Miller's journey and make them a part of our own stories. Let's honor Dan’s legacy by staying true to our passions, embracing change with grace, and finding fulfillment in our unique paths.
The 48 lessons are only a fraction of what I have gained from Dan's remarkable journey and friendship. Make sure to listen to this episode and share it with someone else that could feel the impact of the lessons. As Dan has said, “the sharing of ideas is a powerful thing."
"If you don't have a problem, you don't have a story. And the bigger the problem, the better the story.”
Episode Highlights
04:36 Larger problem makes a better story.
08:05 Face change and take risks for a more rich life.
11:34 Repackage your perspective to change your life's direction.
14:06 Take ownership of your life story to gain authority over it.
18:09 Share a personal story to trigger empathy and understanding.
22:29 Storytelling predicts resilience and self-esteem in children.
23:45 Generational stories help teens navigate through life challenges.
26:18 Book by Richard Stone, “Story Intelligence: Master Story, Master Life”
Connect with Richard Stone
Order the Book Story Intelligence: Master Story, Master Life
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
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Story Intelligence
Storytelling can have a profound impact on our personal and professional lives. Richard Stone is a nationally recognized speaker and author on the power of storytelling. His knowledge on "story intelligence" has brought value to industries including business, healthcare, and education. Don't get confused though. Story Intelligence is not about improving IQ. It's about seeing the world as a story, opening us up to possibilities, and elevating the quality of our lives.
Storytelling isn't just for bedtime. It's a powerful tool that shapes our lives, our businesses, and even our brains. It can also help build connection and empathy. When we hear someone else's story, it's as though we step into their world, creating a deep level of connection and understanding.
This is often seen through the stories we tell with our own families. Family stories have a significant impact on children's resilience and self-esteem. Children who know their family's stories are better equipped to face difficulties, as they have reference points to draw inspiration from. Our lives are stories in the making, and they are worth sharing with others.
By becoming the author of our own story, we gain authority over our lives and open ourselves to new possibilities. The shared experience of storytelling connects us, inspires us, and shapes our lives. When done well, they make our lives richer and more meaningful.
Whether you're a parent, a business owner, or just someone who loves a good story, remember that storytelling isn't just a pastime or a skill. It is a fundamental part of what makes us human. The power of storytelling goes beyond personal growth by connecting us emotionally. The stories we tell can change lives.
Make sure to listen to the conversation with Richard on the Jody Mayberry Show podcast. You can find more resources and interviews with Richard on storyintelligence.com and grab a copy of "Story Intelligence: Master Story, Master Life" on Amazon.
"Transformation should never end because if you have your best and brightest people thinking about how to continually make the experience better and better and better and better because it's never perfect."
Episode Highlights
04:12 Addressing consumer needs for personalization and simplification at Epcot.
08:31 Embrace new business approach to improve customer and employee experience.
10:12 Prioritizing accuracy over speed.
16:33 Continuous improvement is essential rather than achieving perfection.
17:32 Constant evolution essential for organizational success.
22:43 Balancing high expectations, competition, and constant delivery.
25:52 Embrace imperfection and be agile in journey.
29:39 Life teaches lessons, lead to inspire.
Connect with Jim MacPhee
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
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Three Factors to Implement Change
Retired Disney COO Jim MacPhee joins for a conversation on the three factors crucial for successful change implementation. Jim brings insights from his time driving personalization and simplification for guests and staff within Disney. He emphasizes the importance of understanding audience needs and frontline employees if you want to stay on the path to success. The evidence in Disney's transformational projects result in high NPS scores and improved guest experiences is enough to show that Jim’s experience with this topic is invaluable.
Transformation is continual, not a finite project. Jim emphasizes the necessity of viewing transformation as an ongoing effort, not a project with a defined endpoint. This mindset shift is crucial for sustained success in driving organizational change.
Prioritize the customer and employee experience. The implementation of change should prioritize ensuring that customers love the changes, employees can deliver them, and the changes ultimately enhance the overall experience. By prioritizing these aspects, transformative efforts are more likely to yield high NPS scores and simplify the customer experience.
Another key to successful change implementation is being able to nspire and engage to drive exceptional experiences. In leadership, it is vital to engage and inspire others to deliver exceptional experiences. This approach is pivotal in ensuring that change implementation focuses on creating enjoyable experiences for consumers, ease of delivery for employees, and reliability for all stakeholders.
Jim's wealth of experience and insights provide valuable lessons. Make sure to listen to this episode in full if you are looking to drive meaningful change within your organization. And don't forget to check out Jim MacPhee's book "Engage, Inspire, Lead" for further inspiration and guidance around successful change implementation.
"Be generous. Be gracious because you don't know what people are going through."
Episode Highlights
00:00 Daily podcast called "In the Front Row" offers guidance to child.
03:23 Removing bandage reveals stitches and scar, yet emotional bandages are hidden.
06:43 Podcast message helping students and families globally; available on all platforms.
In The Front Row Podcast
Listen Using This Link In the Front Row
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
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Delivering Daily Ideas
Over 100 episodes ago I started a unique daily podcast called "In the Front Row.” It was initially started for my son as he left for his freshman year of college. What began as a personal endeavor has since evolved into a global platform touching the lives of students, parents, and individuals around the world.
The power of consistent, heartfelt messages can have a profound impact, guiding and influencing loved ones through daily affirmations and life lessons. What is neat is seeing how much it has expanded beyond its initial purpose. It resonates with people around the globe. There is nothing better than hearing how it prompts positive change in the lives of students, parents, and individuals.
If you know a student, whether in high school or college, consider sharing "In the Front Row" podcast. It is a simple way to help inspire and guide them through the challenges of academic life and beyond. In fact, it is a great way for you to also start your day with a daily dose of inspiration and wisdom.
Thank you for being a part of the podcast community. I appreciate your support and hope that "In the Front Row" enriches your life and the lives of those you share it with. New episodes of Jody Mayberry Show are on their way with more valuable discussions.
"Let's embrace disconnection and just take a moment to appreciate what you see."
Episode Highlights
[00:01:55] How hiking and disconnecting connects you with work
[00:03:26] Valuable habit of taking breaks and brainstorming with a partner.
[00:09:20] Life is ongoing work. Embrace different perspectives for creativity.
[00:10:04] Getting away from distractions in nature sparks fresh ideas for Dan, who anticipates creating new content based on the experience with his companion.
About Dan - https://dancockerell.com/about/
Instagram - https://www.instagram.com/dancockerell/
LinkedIn - https://www.linkedin.com/in/dancockerell/
Facebook - www.facebook.com/dancockerellspeaker
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
Instagram - https://www.instagram.com/sugarjmaberry
LinkedIn - https://www.linkedin.com/in/jodymaberry/
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Twitter: https://twitter.com/jodymaberry
Go Outside for Fresh Ideas
Nature can transform your creativity and recharge your mind. While Dan Cockerell and were sitting trailside at Bryce Canyon National Park we decided to record a podcast episode. This conversation business strategies to the magic of disconnecting from the digital connectivity to immerse oneself in the beauty of national parks. Why knew a simple hike could spark a whole new perspective on work and life?
Dan's pursuit to unplug and escape into the wilderness was not only refreshing but also a catalyst for a fresh wave of creativity. Hiking can be a breeding ground for innovative ideas and concepts. A good hike is a powerful mental cleanse, too. he stillness of nature allowed Dan and I to reflect on their brainstorming sessions and business plans.
Nature has the incredible ability to shape new connections and fuel brainstorming sessions. If you've been wary of taking a deep dive into nature, these insights should be reason enough to lace up your hiking boots and hit the trails. After all, the magic of hiking, unplugging, and embracing nature's serenity could hold the key to unlocking your next big idea.
Embrace the great outdoors a little more. Who knows? Your next big breakthrough could be waiting for you atop that mountain peak or hidden along a forest trail.
“I’m more knowledgeable and think about things different now because of all the people I've had the chance to interview."
Episode Highlights
[00:00:59] Impacts of disruptive innovation such as drones in parks.
[00:05:03] Being a Park Ranger is not just about nature, it involves dirty work and dealing with difficult people, and yet is still a fabulous job.
[00:07:11] Theme parks are fun, but nature is truly spectacular.
[00:10:16] Be mindful and promote a hospitality mentality.
Connect with Josh
Order the Book The Hospitality Mentality
http://attractionpros.com/category/podcast/
https://www.linkedin.com/in/joshualiebman
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
Instagram - https://www.instagram.com/sugarjmaberry
LinkedIn - https://www.linkedin.com/in/jodymaberry/
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Twitter: https://twitter.com/jodymaberry
Learning From the People You Interview
There have been many incredible learning opportunities that have come from podcasting. Each lesson has started with a conversation full of meaningful questions. In this episode, Josh Liebman, author of The Hospitality Mentality, returns to ask me three thought-provoking questions. We dive into the world of podcasting, park ranger experiences, and learning from the people you interview.
The first thing Josh asked me was about learning opportunities that come from hosting a podcast. The lessons from podcast guests are invaluable. For example, a conversation with the director of South Carolina State Parks still stands out to me. He opened my eyes to the concept of disruptive innovation. It draws parallels between drones and other inventions that have impacted the park industry. That conversation was a great eye opener and reminder that we should always be open to new ideas and perspectives.
Next, we talk about my favorite places to drive. The best drive can leave you in awe. This question made me recall a drive through the mountains of North Carolina, surrounded by vibrant autumn colors. It's a reminder to take the time to appreciate and experience the natural beauty that surrounds us.
Finally, we had to debunk some myths of being a park ranger. There is a misconception that this job is all about hugging trees and communing with nature. While it certainly has its rewarding moments, being a park ranger can also be incredibly challenging and messy. No matter how idyllic a profession may seem, there are always behind-the-scenes realities to consider.
Make sure to listen to the full episode for more on the importance of learning from the people we interview. Even if you are not hosting a podcast, there are many things you can learn from the people around you. Just start asking questions.
"The most important thing is the conversation that you're having with your guest. It is way more qualitative than it is quantitative."
Episode Highlights
[00:01:59] Discovering the efforts of running a complex amusement park and creating a seamless guest experience
[00:04:08] Utilizing formal education and experience to help elevate guest experiences.
[00:07:37] Impact of Ron Logan, Disney legend and professor.
[00:14:54] Guest enthusiasm should not exceed employee enthusiasm.
[00:20:14] Stepping stones to success and fulfillment.
[00:25:12] A Hospitality Mentality Book; best way to start is by building a service culture.
Order the Book The Hospitality Mentality
http://www.attractionpros.com/
http://attractionpros.com/category/podcast/
https://www.linkedin.com/in/joshualiebman
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
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LinkedIn - https://www.linkedin.com/in/jodymaberry/
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Twitter: https://twitter.com/jodymaberry
The Hospitality Mentality
Josh Liebman has been immersed in the world of hospitality, tourism, and attraction spaces for over 18 years. He brings his vast experience and expertise for a conversation around creating raving fans through your guest experience and this new book, The Hospitality Mentality. Josh has seen it all, starting from his early days working as a ride operator at the prestigious Cedar Point amusement park, and is here to shed light on the power of hospitality in any field.
Josh has used his vast experience to build customer service training programs. As demand for Josh's expertise grew, he saw an opportunity to have a macro impact on his industry. So, instead of working for one park at a time, he started consulting for many, helping implement his ideas and elevating guest experiences across the board.
Applying the principles of exceptional customer service and guest experience can have a transformative impact, even in unexpected industries like child support call centers. By adopting a mindset that values empathy, responsiveness, and resolution, leaders can create positive outcomes and build strong relationships. As early as chapter one of Josh's upcoming book, he highlights the importance of getting rid of customers and focusing on building a service culture.
One essential aspect of a hospitality mentality is effectively resolving service failures and complaints. Josh emphasizes the significance of embracing these situations as opportunities to build trust, demonstrate genuine care, and turn a negative experience into a positive one. By nurturing a culture that prioritizes outstanding service, organizations can create an environment where employees are motivated to exceed expectations and deliver memorable experiences to clients or customers.
Make sure to listen to the full conversation with Josh Liebman for even more on the power of a hospitality mentality and its potential to transform industries.. Remember, a little bit of hospitality can go a long way in making a difference.
“Quit goofing around and start working on your own stuff."
Episode Highlights
[00:02:05] Cockrell Academy and unfinished book project.
[00:03:59] Prioritizing personal projects over client work.
[00:07:09] Email works for words of encouragement and accountability.
[00:10:55] rite a standalone book before pursuing a series
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
Instagram - https://www.instagram.com/sugarjmaberry
LinkedIn - https://www.linkedin.com/in/jodymaberry/
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Why Won't Jody Maberry Finish Writing His Book?
In our previous episode, Lauren Gaggioli joined for a conversation about the value of understanding SEO. And guess what? She's back again, this time to ask me three questions the challenges of entrepreneurship and personal projects. Her questions lead to a reflective conversation about the struggles of maintaining focus, prioritizing tasks, and the importance of pushing ourselves to achieve our goals.
Three questions we address:
As entrepreneurs, it can be easy to get caught up celebrating accomplishments. The reality is that it is in the valleys where the real growth happens and we all need to take time to share the challenges and obstacles we face. It is from these experiences that we can truly connect and learn from each other..
For example, I continue to struggle finishing my book, guilty of making excuses and prioritizing other tasks instead. Sometimes, we forget to amplify our own voices and need others to remind us of our worth. There is a lot of power of encouragement. Let's take a moment to uplift each other and show support for our fellow entrepreneurs, authors, and dreamers.
After you finish listen to this episode, send me an email with words of encouragement and support. It’s a great idea to hold myself accountable, keep him on track, and stay motivated. Your emails will serve as a reminder of the impact my work has on people and the importance of completing this book.
Thank you for your continued support. I can't wait to hear from you!
"Not only had I figured out how to get them to the site, I'd figured out how to convert them to paying clients"
Episode Highlights
[00:01:39] How a boring topic turned out to be exciting and valuable
[00:06:00] SEO is important for websites to succeed in Google search; focus on key actions to be effective.
[00:10:00] Language matching is crucial for Google search. Using different language isolates users and hinders connection. Linguistic mirroring signals intent and empathy.
[00:12:06] Lee's website had a search problem with traffic. Visitors should enter through specific pages, not the homepage. The user experience needed improvement.
[00:15:53] Highly recommend new free course on DIY website audit, uncover hidden issues and improve user experience.
[00:19:37] The real magic happens when someone hits your optimized sales page. 1% statistically convert and you make money off strangers. Cracking online sales funnel; building community.
[00:23:48] Each page is a sales page for a trail guide. You can sell individual guides or bundle them together.
Connect with Lauren
LinkedIn - https://www.linkedin.com/in/laurengaggioli
Instagram - https://www.instagram.com/laurengaggioli
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
Instagram - https://www.instagram.com/sugarjmaberry
LinkedIn - https://www.linkedin.com/in/jodymaberry/
Facebook - https://www.facebook.com/sugarjmaberry/
Twitter: https://twitter.com/jodymaberry
While SEO may sound dull and technical, understanding search engine optimization basics can make a tremendous impact on your online presence. However, Lauren Gaggioli, joins to explain why it is essential for getting your content discovered by the right audience and driving organic traffic to your website.
Lauren stumbled upon SEO while trying to solve her own problems in the world of education. As she dug deeper into the subject, she realized its immense potential for solopreneurs and small businesses like hers. Lauren's passion and expertise eventually led her to conduct a website audit for Lee Cockrell, revealing the power and limitations of consistent good content in the SEO realm. That was when I knew I needed to have her on the show.
SEO provides an incredible opportunity for small businesses to compete and thrive in the online space. With a little bit of effort and the right strategies, you can leverage it to reach your target audience and connect with potential customers. Creating good content consistently is crucial, but it's not enough on its own. By combining a strong content strategy with SEO principles, you can maximize the visibility and reach of your content, ensuring that it reaches the right people at the right time.
If you've ever found SEO to be boring or overwhelming, this episode will change your perspective. Take a listen to our conversation around SEO and uncover its secrets to success. Get ready to take your online presence to new heights with the magic of search engine optimization.
Valerie Cockerll returns to turn the tables and ask me three questions. She came prepared with questions that really challenged me to reflect on some of my own experiences. The conversion ends discussing the impact of our mom's teachings and how they have influenced the approach to our careerers. This is a great one that really hits on the impact of meaningful relationships and making a long term investment in others.
Some of the key takeaways from this episode:
In a world that often focuses on short-term gains and instant gratification, it's important to take a step back and consider the value of investing in others. Whether it's in the workplace, personal relationships, or even within our families, the act of investing in others has the power to create a brighter future for everyone involved.
This episode reminds us all of the significance of investing in others, not just for personal growth but also for the collective betterment of society. Take a listen and consider how you can make a positive and lasting impact in the lives of those around you.
Order the book - Manage Like a Mother
Email - valerie@cockerellconsulting.com.
LinkedIn - Connect with Valerie
Connect with Jody
About Jody - https://jodymaberry.com/about-jody-maberry/
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LinkedIn - https://www.linkedin.com/in/jodymaberry/
Facebook - https://www.facebook.com/sugarjmaberry/
Twitter: https://twitter.com/jodymaberry
Episode Highlights
[00:01:28] Women come more prepared for interviews.
[00:04:45] Parenting is a rewarding investment; kids mimic good behavior.
[00:08:00] Genuine interest, empathy, and understanding in work.
[00:11:22] Finding purpose during the pandemic.
[00:14:24] Never take anything for granted; everlasting appreciation.
[00:16:27] "Book: Manage Like a Mother” offers leadership lessons