This week, Matt returns to ask me three questions. The questions are unfiltered, unprompted and whatever Matt wanted to ask.
Here are Matt's questions;
Best burger I have had?
Best burger is Capone's in Coeur d'Alene, ID. Matt was asking a loaded question here because Matt and I have eaten together at Capone's, and he knew how much I enjoyed the burger. More than I enjoy eating the burger, I like taking people there and dining with them when they try the unique burger for the first time.
Best Fiction book I have read in the past few years?
Hands down the best fiction book I have read is To Kill a Mockingbird. I don't know it took me so long to read this book, but once I did, I read it twice because it was so good.
The Bourne Identity has to get a mention, though. One line in that book made a big difference for me. "Rest is a weapon." That lined changed my viewpoint on sleep. Since then I have focused on getting more sleep. In turn, I get more and better work done.
Most intimidating wildlife I have seen?
Although I have had a few encounters I could mention, with moose or a squirrel, the one that ranks at the top is a grizzly bear in Glacier National Park. During the encounter, there was a brief moment when I did not know what would happen or how it would turn out. In a situation like that, the rest of the world stops. All there is is the grizzly bear.
Finally, I am on Instagram. If you want to connect with me there, you can find me at @sugarjmaberry.
Matt McWilliams has a mission to help 100,000 people make their first dollar online.
One area many people overlook to make money online is affiliate marketing.
Affiliate marketing is a way to serve your audience and customers by putting products and services in front of them that you don't offer. By finding a product that works for your customer, you can make sure there is not a gap in the progress or service of your customer. By recommending a product or a service, you get a piece of the sale.
Matt describes affiliate marketing as recommending a product enthusiastically.
Here is an example of affiliate marketing. Currently, I am reading the Go-Giver Influencer by Bob Burg and I am loving it. I like it so much I encourage you to click here to get the book. If you click the link and buy the book four things will happen; Bob Burg will get a sale. I will get a small percentage of the sale. You will get an excellent book. We all win.
Matt will explain how you can use affiliate marketing to serve your customers, build relationships, and make more money.
Matt has a gift for you if you are interested in learning more about affiliate marketing. Click Here to get a free report, a case study interview, and a min-course.
Matt and I were both featured in the book the Art of Work by Jeff Goins. Both Matt and I have a chapter that tells our story. Have you read the Art of Work yet?
Last episode we had a great conversation with Jevonnah Ellison. This episode, Jevonnah asks me three questions.
Listen in to hear my answers to these questions from Lady J.
What has been one of your greatest lessons learned as it relates to dealing with people and building solid relationships?
In a word, curiosity. Being curious enough to ask people questions, and truly be interested in the answer, is the first step in building a solid relationship.
Tell me what happened as a park ranger that led you to become a business coach.
My time as a bike patrol instructor for the International Police Mountain Bike Association is what eventually led to me becoming a business coach. Over 5 years, I taught bike patrol classes to park rangers and other law enforcement officers. Often, I would have to coach individuals to help them learn the proper skills. Being involved in someone else's success was rewarding. The skills I learned coaching law enforcement officers helped me coach people in podcasting, brand building, and business.
Tell me about one of your favorite books and why.
My Southern Journey by Rick Bragg is currently one of my favorite books. Since the beginning of 2017, I have listened to the audio version of the book 6 times. Read Bragg does a wonderful job narrating the book and I enjoy hearing his southern accent. But the book helps me explore the world of telling short stories. Rick Bragg inserts humor and entertainment in telling a short non-fiction story with a point.
You are your best marketing. If you don't already believe that, you will change your mind after you meet Jevonnah Ellison.
From the first time I met Jevonnah, I wanted to know more about her. She made such a great first impression.
Jevonnah has taught me how YOU, the way you present yourself to other people, is the best marketing you can do.
In this episode of the Jody Maberry Show, Jevonnah will share stories to help you understand how you can be more intentional and mindful about how you present yourself to other people.
"The greatest testament is oftentimes not in what we say, but in how we let our life speak for itself." - Jevonnah Ellison
"Are you almost done?"
With those four simple words, a young boy nearly knocked me off my seat.
There I was in front of a group of campers, standing proudly in my park ranger uniform, giving my first campfire interpretive talk.
But a young boy stood up and asked me if I was almost done.
In this episode of the Jody Maberry Show, I explain what happened and why it matters and what it led to today.
Last week, Jennifer McClure joined the Jody Maberry Show to talk about developing a signature story.
This week, Jennifer asks me 3 questions.
The week after there is a guest on the show, they ask me three questions about anything. Business, life, parks...anything. I don't prompt them in any way.
Here are the 3 questions from Jennifer McClure, with short answers. Listen to the entire episode to hear the whole story.
What have I revealed about myself during my 10,000 steps per day walking streak?
So far, after over 800 days, I have learned plenty. I even did a podcast episode focused on the step steak. But if I had to pick one thing I have revealed about myself it would be this; If I can do this, what else can I do?
It has not been easy walking so many steps in a streak that stretches over 800 days. If I have it in me to accomplish this, what else can I accomplish? I look forward to finding out.
What is my fondest memory of being a park ranger?
Believe me, there are many. After being a park ranger for 8 years, I have enough fond memories to last a lifetime. But the best came during my first week as a park ranger.
Jack Hartt, the park manager and the person who hired me into parks, told me to spend time falling in love with the park before I worried about doing the work. That advice served me well as a park ranger and I still practice his advice today, no matter what I am doing.
What is my favorite National Park and why?
Not a fair question, but I will give an answer. For many reasons, my answer should be Yellowstone National Park. But for some reason, I can't shake the thought that Glacier National Park is my favorite.
I have spent much time in the backcountry at Glacier and seen things that most people who visit Glacier never see. Glacier is a backcountry park. As beautiful and stunning as the park may seem from Going to the Sun Road, you haven't seen the park until you walk into the wild.
If you want to make a mark as a speaker, you have to develop a signature story. Jennifer McClure joins the show to discuss developing your signature story and using it to connect with people.
Jennifer is a full-time speaker following a career in Human Resources.
In this episode, Jennifer will explain the value of a signature story and help you realize how you can use it to connect with people in the audience.
Jennifer has been a tremendous help to me in getting started in speaking. If you are interested in speaking more often, or just want to understand how to do better when you have to give the occasional talk in front of people, you will get plenty of inspiration and ideas from Jennifer.
Not long ago, I stayed at the Disneyland Hotel when I spoke the annual conference for Magical Vacation Planner.
As I like to do when I visit anything related to Disney, I paid attention so I could see what I could learn. This episode is devoted to those lessons I discovered while staying at the Disneyland Hotel.
Here are the six lessons:
Create the environment for the feelings you want customers to feel.
Make a great first impression.
Magic is created by the small things.
Tap into as many senses as possible.
Your people are your brand.
Find ways to surprise people.
Special thank you to Jeff Noel for contributing to this episode.
Dan Cockerell was recently a guest on the Jody Maberry Show. As a follow up to that episode, Dan Cockerell asks me three questions.
Dan recently left his role of Vice-President of the Magic Kingdom to launch his own business. His three questions are related to building a personal brand.
What advice do you have for someone leaving the corporate world and starting their own business?
What are some apps or programs you use to run your business and keep your life organized?
What is your best 2 or 3 tips to create a great podcast?
After 27 years at Walt Disney World, Dan Cockerell is leaving the Magic Kingdom for a home office.
Dan began his Disney career parking cars at Epcot as part of the college program. He finishes his career as the Vice President of the Magic Kingdom.
During his time at Disney, Dan had 19 different jobs and learned how to manage operations and culture from the parking lot to the iconic castle. Now, Dan is launching his own business to work with organizations to improve organizational structure, build a magical culture and select the right talent.
You can find out more about Dan at dancockerell.com.
Lee Cockerell and I hosted a one-day Creating Magic Mastermind event in Orlando. In this episode, I share nine things I learned during the Mastermind.
Here are the nine lessons;
The opportunity is there if you are willing to take it. We are all surrounded by opportunities. You have to be open enough to see it and bold enough to act.
Family comes first. Don't let your job get in front of your family. The work you do is not more important than the people in your house.
An Organization will adjust to lack of clarity. If you aren't clear with expectations, people will adjust, and you probably won't like the direction of the adjustment.
Make sure the right people know who you are. If people don't know who you are they can't help you.
Don't practice on your customers. Make training a priority and don't practice on your customer.
There are only 4 things to make people change. The only things that will lead people to change their mind or change their behavior are education, emergency, experience, and exposure.
Beware of the HIPPO. The HIPPO is the Highest Paid Person's Opinion. Make sure everyone's opinion is heard, no matter what their position or pay grade.
Treat a customer like a member of the family. If your mother was in the situation your customer is in, how would you want your mother treated?
You will have to repeat your message often. When you are starting to get sick of hearing yourself say your message, people are just beginning to listen. Stick with it.
It can be scary to try something new. What if you mess up? What if it doesn't go as planned?
No matter what happens, there is one way to gain value from any situation. Reflection.
Reflection is how you get the most out of any experience. The insight you gain from reflection can be used for anticipation. Mess up today, reflect on it, and you are more likely to be able to anticipate what will happen in the future.
Exerpeince isn't worth much unless it is ran through the wash of reflection.
Now, in his book, Building a StoryBrand, Donald Miller helps businesses tell a clear and compelling story.
StoryBrand has had an impact on nearly everything I do with my business. Once you understand StoryBrand, you will get clarity in your message. When your message is clear, your marketing and content become clear.
Listen to this interview with Donald Miller, and then get a copy of the book, and apply what you learn. It will be the first step towards attracting more customers.
Get the book - Building a StoryBrand
Donald Miller on Twitter - @DonaldMiller
Donald Miller on Facebook - Donald Miller
Donald Miller on the Web - Storylineblog.com
Find out more about the StoryBrand workshop.
Lee Cockerell, retired EVP of Walt Disney World, and Carol Quinn, CEO of Hire Authority, team up to discuss hiring and employee motivation.
If you want to stand out in your job and get noticed by your boss, there are 12 things you can do to set yourself apart from everyone else.
1. Do the job in front of you.
2. Be in service of the boss.
3. Remember, your boss has a job to do.
4. Think of your boss as a customer.
5. Consider if there is a difference between what your boss wants and what your boss needs.
6. Attitude stands out.
7. Raise your hand when something needs done.
8. Bring a solution not a problem.
9. Bake your bosses goals into your goals.
10. If you have something to say, say it to your boss not a co-worker.
11. Keep your boss informed.
12. Produce results.
If you want to have more impact, find someone who has had an impact and talk to them.
On this episode of the podcast, we ask Dan Ashe, Director of the US Fish and Wildlife Service how we can have an impact.
Director Ashe outlines three steps to have an impact;
1. Be engaged personally. Know your strengths and weaknesses.
2. Professional engagement. Think larger than what is around you.
3. Persistence. Pick a course and stick with it.
Being married to an entrepreneur can give you heartburn.
Being married is always work. Worthwhile work, but still work. Being married to an entrepreneur brings a whole new level of challenges.
To help us navigate the tricky world of marriage and entrepreneurship, two special guests join the show. First, Joanne Miller gives encouragement to spouses of entrepreneurs. Next, Susie Miller offers advice for both entrepreneurs and their spouses.
To help you have better conversations with your spouse, Susie Miller has a free guide for you. CLICK HERE to get Fast and Fun Conversation Starters for Entrespouses.
Sometimes things just don't go right.
Our plans get knocked over. People don't show up. We make bad decisions and get in uncomfortable situations.
This week's episode of the Jody Maberry Show is a message of encouragement when things don't go right.
You only get one chance to make a first impression on a new employee.
How you handle the first day for a new employee will go a long way with shaping their attitude about your organization.
What do you want them to know? What do you want them to feel?
Design your new employee's first day to answer those first two questions.
Have you ever been lost in the woods? It has happened to me more than once.
Once, deep in the wilderness of Wyoming, I was so lost I thought I may never find my way back to civilization.
According to Jonathan David Lewis, there is little difference physiologically between people lost in the wilderness and leaders in a boardroom dealing with an unexpected challenge. In both cases, there is a predictable response to disruption.
People make bad decisions when they are in a difficult situation.
At some point, your business is going to face a disruption. And people will react as if they are lost in the wilderness.
In his book, Brand vs. Wild, Jonathan David Lewis presents research to show what organizations can learn from wilderness survival to survive disruption in business.
Find your one thing to help you stand out. Be unique. Be different.
Whatever is normal, do the exact opposite.
Jesse Cole, often seen in a bright yellow tuxedo, wants you to understand you don't have to do things the same way everyone else does it.
Jesse is the owner of the Savannah Bananas baseball team, author, podcaster, and business disrupter.
When Jesse first became the owner of a minor league baseball team, he realized no one cared about the team. There were no fans at the games. There was no money in the bank account.
Instead of getting discouraged, Jesse tackled the problem head-on. He knew people thought baseball was long, slow, and boring.
Jesse encourages you to find what frustrates you about your business. Also, find what frustrates your customers about your business or industry. Now, tackle those problems directly. Do the opposite of what people expect or what others are doing.
Get a copy of Jesse's book, Find Your Yellow Tux.
Jesse Cole's website - FindYourYellowTux.com
Jesse Cole on Facebook - YellowTuxJesse
Jesse Cole on Twitter - @YellowTuxJesse
I finished 2017 by staying at the Historic Davenport Hotel in downtown Spokane, WA. During my stay, I was reminded why it is important to focus on what is uniquely you.
When I sampled the soft peanut brittle a chef was making in the lobby of the hotel, it set me off thinking about why they do it. Why do they make the treat in the lobby and give it out to guests?
The peanut brittle is not about selling more of the tasty treat. It is about adding something special to guest's stay at the hotel. Something special you can only find at the Historic Davenport.
Richard Benson said, "Make only that to which you bring a unique quality and buy everything else around the corner."
As you start the new year, think about what you can offer that is uniquely you.
When my son was going to try out for the swim team, his self-talk began laying the groundwork for failure.
"My legs hurt."
"I am tired."
"I probably won't make the team."
Many of us do this. We say these things to make it easier, or more acceptable if we fail. But what we are doing is laying the groundwork to fail. We believe what we tell ourselves, but our self-talk is often not true. Until we make it true.
In marketing, the words we use and the stories we tell the matter. The same is true for what we tell ourselves. The words and stories you say to yourself matter.
Kevin Monroe found clarity through action. On this episode, Kevin will share his story of how taking action and trying new things allowed him to figure out what his higher purpose is.
Action help Kevin discover that his higher purpose is higher purpose.
Now, Kevin helps people find a higher purpose in the work they do. Kevin explains having a higher purpose puts meaning in even the most menial tasks.
During our conversation, Kevin will also explain how has turned a No into a Yes to open new opportunities.
"Purpose thrives in community but starves in isolation. " - Kevin Monroe
Kevin Monroe on the Web - kevindmonroe.com
Kevin Monroe on Twitter - @kevin_monroe
Kevin Monroe on Facebook - Higher Purpose Community
This week I will hit a milestone worth talking about. Six Hundred days ago I set out to walk 10,000 steps a day.
Jared Easley asked me what impact my walking streak has had on my business. At the time, I didn't have a good answer. I hadn't thought about it.
Thanks to Jared, I have put together thoughts and observations about the impact walking over 6 million steps in 600 days has had on me.
The most obvious answer is exercise, but it is much bigger than that.
Discipline. The ability to do something you don't necessarily want to do to get an outcome that is important to you.
Connection. I've used the time while walking to talk to other people. If I am not listening to an audiobook, I am on the phone with someone. This has allowed me to keep in contact with people more often than I would otherwise.
Reflection and Anticipation. Daily walks force me to get away and reflect. Some of my toughest problems have been solved on walks. Some of my best ideas of come on walks.
Commitment. Sticking with something for so long, no matter what happens, is powerful.
Outside of the bigger lessons I have learned, here are some more observations.
-You will get a better connection to the place you live if you explore it every day by foot.
-Most people come home from work and sit down and watch television for hours. I see it when I walk by their house.
-It is fun to watch your neighborhood and local parks change during the seasons throughout the year.
-One pair of expensive shoes will last three times as long as cheap shoes.
Hopefully, this episode will inspire you to tie up your shoes and start walking.
A special thank you to Amy Robles for joining me for the interview portion of this episode.