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The Jody Maberry Show

The Jody Maberry Show explores the nature of business. With a mix of storytelling, lessons, and occasional guests, Jody will help you master and market your message.
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The Jody Maberry Show
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Now displaying: August, 2017
Aug 30, 2017

Lessons from a day at Disney Land. 

Aug 23, 2017

I spent the day at Disney's California Adventure in Anaheim, CA. Here are the lessons I learned;

  1. It is better to experience with other people. I did California Adventure by myself, but just like most things in life, it is better to have other people with you. 
  2. Look the part. At Disney Land, cast members have uniforms depending on where they work in the park. Uniforms help them look the part of the role they are playing. The way you dress and present yourself should have the same consideration. 
  3. Be "On" when it is time to be "On". When I saw Buzz Lightyear meeting and greeting kids, he was completely Buzz Lightyear. He was "On". You need to know when it is time to act like Buzz and fully be in character. 
  4. Do little things to delight people. At California Adventure, a cast member draws Disney Character on the pavement with water. They don't last long, but guests who see it are delighted. Do you do little things like this to delight people?
  5. We are just getting started. Walt Disney felt like he was just getting started. You should approach life in the same manner. What you are about to do is more important than what you have already done. 
  6. Celebrate milestones. 
Aug 16, 2017

Not long ago I had the opportunity to interview Dan Tyre. Dan is the Sales Director of Hubspot. Dan was a guest on the Catalyst Sale Podcast, which I host with Mike Simmons and Mike Conner. Mike Simmons and I did an interview with Dan about sales and during the conversation before we recorded, and sometimes during the interview, I noticed how Dan would insert silence into the conversation.

Mike Simmons and I did an interview with Dan about sales and during the conversation before we recorded, and sometimes during the interview, I noticed how Dan would insert silence into the conversation. Usually, after he asked a question is when he would be silent.

I had to find out more, so this episode of the Jody Maberry Show is all about silence. Dan Tyre explains why he goes silent. 

How comfortable are you with silence? 

Here are the reasons Dan Tyre uses silence in a conversation;

  1. Silence shows you are interested in the response of the person you are talking to.
  2. Silence is part of active listening.
  3. Silence prevents you from rambling about stuff the other person doesn’t care about.

Dan suggests you should be talking only 30% of the time when you are talking to a prospect.

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